By using silbattaspices.com, you confirm that you are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian.

• You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others.
• You must not misuse our website by knowingly introducing viruses, trojans, or other harmful material.
• We reserve the right to restrict access to any part of our website at any time without notice.
• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

All products listed on silbattaspices.com are subject to availability. We reserve the right to discontinue any product at any time.

• Product images are for illustrative purposes only. Actual product appearance, colour, and packaging may slightly vary.
• We make every effort to ensure product descriptions are accurate. However, we do not warrant that descriptions are error-free.
• Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.
• An order confirmation email does not constitute acceptance — your order is accepted only when it is dispatched.
• We reserve the right to cancel any order in cases of pricing errors, stock unavailability, or suspected fraud.

All prices displayed on our website are in Indian Rupees (INR) and include applicable GST unless stated otherwise.

• Prices are subject to change without prior notice. The price at the time of order placement will apply.
• We accept payments via UPI, Debit/Credit Cards, Net Banking, and other available gateways.
• All payments are processed through secure, PCI-DSS compliant third-party gateways. We do not store your card details.
• In the event of a failed transaction, any amount debited will be refunded to the original payment method within 5–7 business days.
• Promotional prices and discount codes are valid only for the specified period and cannot be combined unless stated.

We aim to deliver your order as quickly as possible. Please note the following:

• Standard delivery across India typically takes 4–7 business days from the date of dispatch.
• Delivery timelines are estimates and may vary due to courier delays, public holidays, or remote locations.
• We are not responsible for delays caused by third-party logistics partners once the order has been handed over for shipping.
• You will receive a tracking link via email/SMS once your order is dispatched.
• If a delivery attempt fails due to an incorrect address or unavailability, re-delivery charges may apply.
• Silbatta Spices is not liable for any loss or damage caused during transit by the courier.

We want you to be completely satisfied with your purchase. Our return and refund policy is as follows:

• Returns are accepted within 7 days of delivery for damaged, defective, or incorrect items only.
• Opened or used products are not eligible for return unless they are defective.
• To initiate a return, contact us at support@silbattaspices.com with your order number and photos of the issue.
• Approved refunds will be credited to your original payment method within 7–10 business days.
• Shipping charges are non-refundable unless the return is due to our error.
• We reserve the right to reject return requests that do not meet the above criteria.

All content on silbattaspices.com — including but not limited to text, images, logos, product photos, graphics, and brand name — is the exclusive property of Silbatta Spices.

• You may not reproduce, distribute, modify, or use any content from this website without our prior written permission.
• The "Silbatta Spices" name and logo are trademarks and may not be used without explicit authorization.
• Unauthorized use of our intellectual property may result in legal action.

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

• You are responsible for all activities that occur under your account.
• Notify us immediately if you suspect unauthorized access to your account.
• We reserve the right to suspend or terminate accounts that violate these Terms.
• You must provide accurate and up-to-date information when registering.

When using silbattaspices.com, you agree NOT to:

• Use the site for any fraudulent, unlawful, or harmful purpose.
• Attempt to gain unauthorized access to any part of our website or systems.
• Submit false, misleading, or defamatory reviews or information.
• Scrape, crawl, or extract data from our website using automated tools.
• Use our platform to transmit spam, unsolicited messages, or malware.
• Impersonate any person or entity, including Silbatta Spices staff.

Our website and products are provided "as is" without warranties of any kind, whether express or implied.

• We do not guarantee that our website will be uninterrupted, error-free, or free of viruses.
• Silbatta Spices shall not be liable for any indirect, incidental, or consequential damages arising from use of our website or products.
• Our total liability to you in connection with any order shall not exceed the amount paid for that specific order.
• We are not responsible for any health outcomes resulting from product use. Consult a physician if you have dietary concerns.

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in India.

In the event of a dispute, we encourage you to first contact us directly at legal@silbattaspices.com for an amicable resolution before pursuing legal action.

We reserve the right to update or modify these Terms & Conditions at any time. When we do:

• The "Last Updated" date at the top of this page will be revised.
• For significant changes, we will notify registered users via email.
• Your continued use of our website after any changes constitutes acceptance of the revised Terms.

If you have any questions about these Terms & Conditions, please reach out to us: